Increased Error Rates for Runtime Creation and Management

After 2 hours and 10 minutes

No further issues have been observed and all error rates have returned to their expected ranges. Thank you for your patience as our investigation of this issue progressed to its resolution. Please contact Kaleido support if you are experiencing any further issues.

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After 1 hour and 11 minutes

We have observed marked improvements since the update to the etcd cluster was applied. We are continuing to monitor the situation to ensure all issues have been resolved.

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After 37 minutes

We have identified a potential I/O bottleneck in an underlying etcd cluster and have taken initial restorative action. We have observed an initial improvement in error response rates but are continuing to monitor the situation.

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We are aware of increased error rates when attempting to create or update runtimes in the us-east-2 deployment zone. We are actively investigating and will provide further updates as the investigation progresses.

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Began at:

Affected components
  • AWS US East