Increased Block Explorer and Gateway Latency and Error Rates

Resolved
Resolved
After 1 hour and 43 seconds

Error rates and latencies surrounding the Block Explorer and Gateway APIs have returned to expected levels and no subsequent issues have been observed.

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Recovering
After 23 minutes

We have completed deployment of the mitigations and are observing reduced latency and error rates. We are continuing to monitor the situation.

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Identified
After 16 minutes

We've identified a source of congestion on a shared component which supports some of the Block Explorer and Gateway functions. We're in the process of deploying a mitigation for the issue.

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Investigating

We are aware of an increase in latency and error rates for Block Explorer and Gateway APIs and are currently investigating.

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Began at:

Affected components
  • AWS US East