Kaleido Console Login errors

Resolved
Resolved
After 3 hours and 13 minutes

We have observed no further issues during login since the deployment of the fix. Thank you for your patience as we worked through this issue. If you continue to encounter any issues, please reach out to Kaleido support.

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Recovering
After 2 hours and 28 minutes

We have completed the validation of our resolution and begun deployment into production. We have observed marked improvements during login and are continuing to monitor the situation.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 11 minutes

We are continuing to test potential resolutions within our development environments. We will provide another update in approximately 30 minutes or when more details become available.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 hour and 38 minutes

We are continuing to test potential resolutions within our development environments. We will provide another update in approximately 30 minutes or when more details become available.

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Identified
After 1 hour and 3 minutes

We have identified the issue resulting in timeouts when logging into the Kaleido console and are currently testing potential resolutions within our development environments. We will provide another update in approximately 30 minutes or when more details become available.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 32 minutes

No additional details are available at this time. We are continuing to investigate and will provide another update in approximately 30 minutes or when more details become available.

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Investigating

We are currently investigating timeouts when logging into Kaleido console

Began at:

Affected components
  • AWS Australia
  • AWS EU
  • AWS Korea
  • AWS US East
  • Azure US West
  • Azure France Central