Increased Administrative API Error Rates

Resolved
Resolved
After 5 hours and 17 minutes

Our monitoring has reported no instability since the conclusion of the maintenance. All Kaleido resource should be operating as expected. Thank you for your patience while we addressed this issue.

Recovering
After 4 hours and 18 minutes

All maintenance efforts have been completed and we are monitoring system stability to confirm all issues have been resolved. Please notify support@kaleido.io if you continue to encounter any issues.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 hour and 25 minutes

Initial mitigation of the issue has been completed and the remaining impact is limited to the management of multi-region environments within the region. The remaining maintenance items will be carried out during EST business hours.

Please notify support@kaleido.io if you are encountering any other issues.

Identified

We have identified networking issues affecting the Kaleido Administrative API and UI which may result in higher error response rates. Customer resources are not affected.

We have identified the cause and are performing emergency maintenance to resolve the issue.

Began at:

Affected components
  • AWS US East