Kaleido Console Login errors

Resolved
Resolved
After 3 hours and 44 seconds

We've now resolved the incident. Thanks for your patience.

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Recovering
After 2 hours and 9 minutes

We are observing logins in all regions are recovering. We will provide another update in approximately 30 minutes or when more details become available.

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Identified
After 1 hour and 43 minutes

We are applying a mitigation to all regions now. We will provide another update in approximately 30 minutes or when more details become available.

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Identified
After 1 hour and 7 minutes

We've confirmed there is an outage in an underlying cloud service provider for a particular zone, resulting in internal request timeouts which are affecting logins globally. We are currently testing potential mitigations to minimize the impact of the regional outage. We will provide another update in approximately 30 minutes or when more details become available.

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Investigating

We are currently investigating timeouts when logging into Kaleido console.

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Began at:

Affected components
  • AWS Australia
  • AWS EU
  • AWS Korea
  • AWS US East
  • Azure US West
  • Azure France Central