AWS Australia App2App/DocumentStore cross-region messaging experiencing increased error rates

Resolved
Resolved
After 9 hours and 4 minutes

We have confirmed that the fix deployed earlier has resolved the issue. App2App and DocumentStore services cross-region messaging is fully functional now in AWS Australia. Thanks for your patience.

Recovering
After 8 hours and 30 minutes

The fix has been deployed and error rates have been reduced. We are continuing to monitor the region for any further issues.

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Identified
After 6 hours and 32 seconds

We've identified a resource leak that we believe is the cause of the increased error rate. We are in the process of testing and deploying a fix.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 48 minutes

We are still investigating the source of the increased error rates. Mitigation attempts thus far have had no impact on the situation.

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Investigating

We are investigating increased error rates in cross-region messaging for App2App/DocumentStore services in AWS Australia.

Began at:

Affected components
  • AWS Australia